Autorendi kogemus al. aastast 2001.

logo Info: +372 5345 7799

Detailed Rental Terms

Vehicle Rental Agreement Conditions

1. Agreement

  1. By signing the Agreement, the Renter confirms that they have understood the terms of the Agreement, agree to them, and undertake to comply with them.
  2. By signing the Agreement, the Renter grants AASNOR OÜ, hereinafter referred to as the Lessor, the right to retain and process personal data arising from the agreement.
  3. By signing the Agreement, the Renter authorizes the Lessor to debit all charges arising from the Agreement, including additional fees and (penalty) fines, from the Renter’s credit or debit card and/or deduct them from the deposit.
  4. The Renter has inspected the vehicle’s condition before signing this Agreement. Any defects/damages (if present) are noted in this Agreement. Absence of such notes excludes the Renter’s right to later raise claims against the Lessor regarding potential defects/damages. The Renter must compensate for any damage incurred to the vehicle during the rental period.
  5. The Renter acknowledges that the vehicle is equipped with a GPS device and, by signing this Agreement, consents to the Lessor determining the vehicle’s location, speed, activating the alarm system, etc., if necessary (particularly in case of suspected breach of contract). The Lessor may use GPS to locate a vehicle not returned on time, prevent further movement, and disclose its location to the police or other authorized parties, including insurers and partners involved in recovery.

2. Use of the Vehicle

  1. The Lessor permits the Renter to use the vehicle under the terms of this Agreement. Only persons listed in the Agreement may drive the vehicle, provided they hold a valid driving license recognized in the Republic of Estonia. The Renter may not transfer their rights or obligations to third parties, including disposal of the vehicle, without written consent from the Lessor. The Renter remains liable to the Lessor even if third-party use is permitted.
  2. The Renter must use the vehicle appropriately and responsibly, drive it carefully, and return it in the same condition as received. The Lessor may reclaim the vehicle at the Renter’s expense if the Renter violates the Agreement.
  3. It is forbidden to use the vehicle for towing, driver training, motorsport, commercial services, transporting hazardous materials or animals, or similar purposes. Violation results in a contractual penalty of €500.
  4. When parking, the Renter must follow traffic and parking rules, avoid leaving valuables in view, lock the doors, and activate the alarm. The Renter must prevent the keys from falling into third-party hands.
  5. The Renter must ensure the vehicle has valid insurance and technical inspection. They must inform the Lessor if either expires. The Renter bears all penalties for failure to notify.
  6. Leaving the territory of the Republic of Estonia with the vehicle requires the Lessor’s written permission.
  7. The Renter must follow traffic laws, safety regulations, and do everything possible to prevent damage.
  8. Smoking and consumption of drugs/alcohol in or while driving the vehicle is prohibited. Driving under the influence or using substances before clarifying an accident is forbidden. Violation results in a €300 penalty and full compensation of damages not covered by insurance.
  9. The Renter must use the correct fuel, check fluid levels when warning lights appear, and contact the Lessor. In case of breakdown or accident, the Lessor must be informed immediately. Repairs may only be done with prior consent. Unauthorized repairs or service result in a €300 penalty, and the Lessor will not reimburse any costs.

3. Vehicle Handover and Return

  1. The Lessor hands over a functional vehicle with necessary documents.
  2. The Renter must return the vehicle to the Lessor's office on the date and time specified, in the same technical condition, with the same equipment and documents. During office hours, the Renter may request an inspection. If they decline, they are liable until the Lessor has inspected and taken possession of the vehicle (within 72 hours). For returns outside office hours or via key drop, the Renter is responsible until direct possession is taken.
  3. If another return location was agreed upon, the Renter remains liable and bears all associated costs until the Lessor takes direct possession.
  4. If the Renter fails to return the vehicle on the contract end date, the Lessor or their representative may reclaim it at the Renter’s expense. The Lessor must inspect the vehicle within 72 hours and inform the Renter of any damages within 14 days of discovery.
  5. If poor visibility, weather, or location prevent proper inspection, or if the vehicle is too dirty or parts are missing, the Lessor may claim damages discovered within 72 hours after possession, provided the vehicle hasn't been rented again.
  6. Unauthorized late returns are subject to double rent for each overdue day. Additionally, a €400 penalty and economic losses must be compensated.
  7. Early returns or justified contract terminations by the Lessor do not entitle the Renter to a refund.
  8. The vehicle is delivered clean inside and out. If chemical cleaning is needed upon return, the Renter must pay at least €180.
  9. The vehicle is delivered with a full tank. If not returned full, a €20 refueling fee and the cost of the missing fuel will be charged.
  10. The Renter acknowledges that failing to return the vehicle on time may lead to a criminal complaint being filed with law enforcement authorities.

4. Renter's Liability

  1. The Renter is fully liable for damage, theft, or loss of the vehicle or its parts, including any accessories. The Renter is only exempt to the extent the insurance company compensates the damage or liability limitations apply as per the front of the Agreement. If the Agreement is breached, no liability limitations apply, and the Renter must fully compensate the Lessor, including repair/replacement, lost rental income, parking/towing, and administrative fees. The Lessor may freely choose insurers, repair shops, replacement parts providers, and other services.
  2. The Renter must pay rental fees for the vehicle’s downtime due to damage caused by their fault until the end of the rental period or until the vehicle is usable again.
  3. Fines during the rental period (e.g., for illegal parking or speeding) must be paid double. An additional €40 handling fee per fine applies. These can be claimed post-return if discovered later.
  4. The Renter must fully pay for repair or replacement and installation of damaged tires.
  5. If the Renter causes an accident that increases the Lessor’s insurance premium, they must pay a one-time €200 penalty.
  6. If the Renter fails to fulfill any financial obligation on time, a late fee of 0.5% per day of the overdue amount applies.
  7. A €40 handling fee applies for each notice sent to the Renter regarding any debt.
  8. For any breach of obligations or prohibitions under this Agreement, not specifically penalized elsewhere, a penalty of up to €200 may be charged per violation.

5. Renter’s Obligations in Case of Damages, Accidents, Theft, and Vandalism

  1. The Renter is obliged to immediately notify the Lessor of any traffic accident, collision, theft or damage of the vehicle and/or its parts, or any other incident involving the vehicle. If required by the Lessor or by law, the Renter must also notify the police. Outside working hours, in case of technical malfunction, the Renter must call the roadside assistance number found among the vehicle’s documents and inform the Lessor as soon as possible.
  2. The Renter must record the names, phone numbers, and addresses of participants and witnesses of the incident, take pictures of the scene if possible, and in the case of a traffic accident, fill out the accident report form (located in the vehicle's glove compartment). All this information must be submitted to the Lessor as soon as possible. In case of vehicle deformation, serious damage, or the need for towing, the Renter must contact the roadside assistance number found among the vehicle’s documents or contact the Lessor.
  3. In the event of an accident, theft, and/or vandalism, the Renter must fill in and submit an incident or theft report to the Lessor. The Renter must also provide the Lessor with a signed written statement describing the event, and a copy of their driver's license. If the required documentation is not submitted, the Renter is liable for the full original acquisition cost of the vehicle and all damages resulting from the accident, theft, and/or vandalism (no liability limitations apply).
  4. In the case of theft or if the vehicle otherwise leaves the Renter's possession, the Renter must hand over the vehicle's keys and documents to the Lessor. If the Renter fails to hand over all required items or comply with any of the obligations in section 5, no liability limitation will apply, and the Renter must compensate the Lessor for the vehicle’s full original acquisition cost and other losses resulting from the theft (including loss of income as stated in clause 4.1).
  5. The Renter must cooperate with the Lessor, its insurers, and legal authorities in investigating any traffic accident, theft, and/or act of vandalism and resolving legal matters.
  6. In case of breach of any obligation set out in section 5, the Renter shall be fully liable for all damages incurred by the Lessor. Additionally, the Renter is required to pay a contractual penalty of 300 euros for each violation.

6. Termination of the Rental Agreement

  1. The Lessor has the right to terminate the Agreement prematurely if the Renter has materially breached the Agreement, is in delay with any financial obligation, has provided false information to the Lessor when renting the vehicle, or is unable to properly operate the vehicle. If the Lessor demands termination for any of these reasons, the Renter must immediately return the vehicle to the location agreed with the Lessor. If the Renter fails to return the vehicle within five (5) hours, they shall pay a penalty of 400 euros and double the rental fee from the date of the return notice until the vehicle is returned. Payment of the penalty and double rental fee does not release the Renter from the obligation to return the vehicle.
  2. If the Renter cancels the Agreement less than 30 days before the rental period begins, the Lessor has the right to demand a penalty of up to 500 euros, depending on the order value and timing of the cancellation.
  3. If the Renter fails to pay the required prepayment by the agreed deadline and the Agreement has been concluded, the Lessor has the right to refuse to hand over the vehicle until the financial obligation is fulfilled or to withdraw from the Agreement.

7. Guarantor’s Liability

  1. The Guarantor is jointly liable with the Renter for the obligations arising from the Agreement.
  2. The Guarantor remains fully liable even if the Renter, being a legal entity, is dissolved, liquidated, declared bankrupt, or reorganized, and the Renter’s obligations are reduced or terminated as a result.
  3. In addition to the primary obligations, the Guarantor is also liable for secondary obligations under the Agreement, including interest, penalties, damages (including lost profits), and any other obligations stipulated in the Agreement.
  4. The Guarantor confirms that they have understood and accepted the terms of the Agreement and undertake to comply with them.

8. Processing of Personal Data

  1. By entering into the Agreement, the Renter and the Guarantor give consent to the Lessor to store and process their personal data and data arising from the Agreement as needed, including for statistical analysis, credit checks, asset protection, and other purposes. The Lessor may retain and process the data for as long as is reasonably necessary to achieve these purposes. In case of a breach of the Agreement by the Renter and/or Guarantor, the Lessor may disclose the data via any channel, including social media, and share it with third parties to cover damages and prevent future harm.
  2. The Renter and Guarantor consent to the submission of their personal or registration codes, debt information (including amount and dates), to AS Krediidiinfo, and allow this data to be processed for credit decision purposes within the debt registry maintained by AS Krediidiinfo. This right arises when the Renter and/or Guarantor has an outstanding financial obligation under the Agreement. Information on the processing, basis, and extent of the data can be found at www.krediidiinfo.ee. The Renter and Guarantor can view their personal data processed by AS Krediidiinfo on the same website.
  3. The Lessor may authorize other legal entities (authorized processors) to process personal data, provided a contract is signed ensuring the confidentiality and lawful protection of the data. Upon request, the Lessor will provide the Renter with a list of authorized processors.

9. Other Conditions

  1. These terms apply in parallel with the terms of the Agreement. In the event of a conflict between these terms and those in the Agreement, these terms shall prevail (except for the deductible limit).
  2. In case of changes in contact details (name, address, phone number, email, etc.), the Renter and/or Guarantor must immediately notify the Lessor in a form that allows written reproduction.
  3. The Lessor does not compensate for travel interruptions, indirect losses, lost profits, or other expenses due to technical failure of the vehicle. The Renter may, at their own expense, take out insurance covering such potential damages, including losses caused by travel interruption or delays.
  4. All financial claims and obligations arising from this Agreement must be fulfilled by the Renter within two (2) days from receipt of the respective demand from the Lessor, unless otherwise specified. The Lessor has the right to demand immediate payment once the amount of the claim is known. Ongoing proceedings (misdemeanor, criminal, or insurance) do not suspend or delay the fulfillment of financial obligations.
  5. If the Renter disagrees with the Lessor’s claim or its amount, they must submit a justified objection within 7 days. If no objection is submitted within that time, both parties consider the claim and its amount accepted by the Renter.
  6. This Agreement is governed by the laws of the Republic of Estonia. Any disputes arising from the Agreement shall be resolved through negotiations. If an agreement cannot be reached, disputes will be resolved in Harju County Court.

Kristiine Autorent

Harju County, Tallinn, Haabersti district, Tulika põik 6/2, 10613.

Mon–Fri 09:00–18:00

Sat–Sun 10:00–14:00

© Kristiine Autorent, kõik õigused kaitstud.

Read More

TermsContact